Contacting us about a legal issue

If you want to ask the Commission for assistance with an issue you think might be of interest to us, then how you do this depends on who you are:

Legal representatives should call Lawyers' Referral Helpline on 0161 829 8407 (Tues to Thurs, 10am to 1pm) for England and Wales. The Lawyers' Referral helpline can also be contacted at [email protected].

Please bear in mind that securing assistance will normally take upwards of 4 weeks so we ask that you contact us as soon as you can. It would be of assistance if you could look through our Business Plan and Strategic Litigation Policy as a preliminary to contacting us about a case.

Individuals who wish to have their issue assessed for its strategic value, should call the Equality Advisory Support Service (EASS). The EASS receives calls from individuals and works collaboratively with advice agencies and other organisations who make referrals to it.

It provides information, assistance and support (but not legal advice or representation) to individuals across Britain about discrimination and human rights issues and the applicable law.

The contact details for the EASS are:
Phone: 0808 800 0082
Textphone: 0808 800 0084
Website: //www.equalityadvisoryservice.com/
Post: FREEPOST Equality Advisory Support Service FPN4431

Opening hours:
09:00 to 20:00 Monday to Friday
10:00 to 14:00 Saturday
Closed on Sundays and Bank Holidays

If the EASS view the facts as being of strategic interest to the Commission, they will refer the matter to us for further scoping. We will then decide whether to offer support. The EASS could, alternatively, refer you to another agency who might be better placed to help you.

It is important to contact the EASS as soon as you feel you might have an issue, as it will take time to decide if you have a legal issue of strategic interest. As courts and tribunals have strict time limits, then any delay could have serious consequences.

Last Updated: 17 Nov 2015